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Due to the various complexities of international shipping we are not able to provide a return shipping label or cover the shipping cost for international returns.Only the retailer from whom you made your purchase will be able to issue a refund or exchange.ĭo I pay shipping on my return or exchange? Please take your return or exchange back to the original point of purchase for processing. Great that you support your local community.I bought my product from a reseller, how do I return/exchange it? IMPORTANT: It does not matter which company you send it back with - but you have to make sure they delivery to the end address above as we do not accept to pick-up returns from parcel shops etc or night delivery with DAO.

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Please include a note in the package with your name, order number and if you wish to have a refund or exchange for a different size. The return cost is to be paid by the customer - for exchange of size we will ship the new size to you free of charge.

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We will email you back letting you know how to proceed.

Please email us at with your order number and the reason for returning the producs.

We recommend re-using the original packaging and sealing it with packing tape.

A return request must be submitted within 14 days of receipt of your items by e-mail to us, after this date you will have 14 days more to return the item to us.

How long can I think before submitting my return request?

Items must be returned with all original tags still attached.

We only accept returns for purchases made from this website.

To make a return directly to us the following conditions apply:

If for some reason you do not receive an email, please email us at we will gladly provide your shipping and tracking information.

Any issues with your delivery please contact first the shipping provider as they are best suited to help you directly. This email will also include a link to the shipping provider’s website so you can follow the progress of your package. Please allow 24-72 business hours for your order to be packed.

You will receive an email with a tracking number as soon as your order is shipped.

Moonchild Yoga Wear has no control over the customs charges or exchange rates. Any customs fees incurred on international shipping are the responsibility of the customer. Please note that there may be import customs or local taxes charged. MALAYSIA SINGAPORE KOREA, JAPAN, DUBAI, ISRAEL: HONG KONG, INDONESIAĭO I PAY IMPORT CUSTOMS/TAXES IN MY COUNTRY? GERMANY SWEDEN NETHERLANDS UKRAINE FRANCE SPAIN ITALY RUSSIA UNITED KINGDOM IRELAND SWITZERLAND FINLAND AUSTRIA MALTA: PORTUGAL GREECE DENMARK, ESTONIA NORWAY POLAND TURKEY

Additionally, Mindfulness-HOP is not responsible for replacing packages sent to erroneous or outdated addresses, as entered by the customer, so please be sure to double check your shipping address before placing your order.

Please note that Mindfulness-HOP is not responsible for packages, which are lost or damaged during shipment, or for locating lost or stolen packages once they have been delivered.